We're here to help you scale seamlessly.

All production hosting plans include our 15-minute first-response commitment for priority tickets. Enterprise Dedicated Clusters have a contractual 8-minute SLA with direct phone access to lead network engineers situated in Lagos.

Yes. We provide zero-downtime migrations from cPanel, Plesk, AWS, DigitalOcean, or on-prem servers free of charge. Simply open a ticket under the Sales & Migrations department with your source backup credentials.

For registered companies remitting 5% or 10% Withholding Tax under Nigerian tax jurisdiction, forward your stamped FIRS or State WHT credit receipt directly to billing@nyanjahost.com. Your client account ledger is credited immediately upon validation.

Compliance visits and physical colocation rack audits at the MDXi/Equinix Lekki campus are available for enterprise customers. Due to Tier-III security protocols, requests must be submitted 5 business days in advance along with government-issued identification for all visiting personnel.